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Exchange: If you ordered a wrong model by mistake we will exchange the bulbs for you. The following things have to be considered: Unopened packaging: The bulbs must not be unpacked. Opened packages can't be exchanged, as we only sell new products. Shipping costs: If we have to exchange something the common shipping costs thereby incurred. Procedure: Please write us an with all the details are needed. We will tell you the nearest adress who can exchange the needed bulbs. As soon as we received the bulbs and the shipping costs we will send the new products out to you. |
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